Property management and maintenance are often assumed to be similar. But in actuality, the two are totally different from each other. Here we will discuss the basics of keeping your property in good condition, as well as the benefits that come with it and how our property maintenance services can save your time and cost.


Property Maintenance Defined


You will hire a service when you don’t have the time to keep your property looking good like a professional. Commercial property owners and landlords will find that this is an excellent solution to maintain the best possible condition of their property-especially if it’s exposed to a lot of foot traffic every day. Whether large or small, a facility’s maintenance and protection should be incorporated into its maintenance and protection.


Property maintenance companies act essentially as property caretakers, replacing damaged or worn-out equipment and replenishing supplies required for the proper operation of the facility. Hence, the maintenance of real property or land refers to its overall care. Private residential property or commercial real estate maintenance are both included in this term. The property owner usually performs the maintenance, although he will contract a maintenance company in many cases.


Maintenance of a property as an example

A leak is coming from a roof in an apartment complex, so the tenant submits a maintenance request online. This request is forwarded to the property manager, who assigns a technician to deal with it. Once a temporary solution has been found, the technician contacts a plumber who permanently fixes the problem.


A professional will use the skills of in-house technicians to fix the leak as soon as possible by using their relationships with local plumbers and taking advantage of the expertise of in-house technicians.

Property maintenance in buildings

These facilities are most beneficial to companies that own apartment complexes, hotels, and retirement housing. It’s common for building owners to service boilers, HVAC units, and elevators in these buildings. In addition, they have many large spaces like hallways, common areas, and parking lots that need to be cleaned.


These types of applications can be successful when conducted by reliable janitors and local contractors.

Service Details

The following services are available for property maintenance:

  • Fixing general and specific issues
  • Cleanliness services
  • Installing various features
  • Maintenance of utilities, including plumbing, electrical, and wiring
  • Replacements or roofing or garage door repairs
  • Changes in aesthetic, such as a paint job
  • Maintaining lawns
  • Artwork
  • Woodworking
  • Cleaning up after snowfall
  • Cleaning with power washers
  • Replacement of the drywall
  • Cleaning up after a storm
  • Repair to a facade
  • Installing signs
  • Graffiti removal
  • Piping
  • Electricity
  • Air conditioning

Property management can often refer to property maintenance. Although, the term may also refer to aspects of landlord duties. Health and safety codes are also often heavily overlapping with property maintenance.

Advantages of Professional Property Maintenance Service

Maintaining a commercial facility requires taking care of many details, no matter how minor, that takes time and effort. The presence of a property maintenance crew is imperative if your property has several tenants, as it provides an advantage to prospective tenants.


Professionals’ training also makes the job cost-effective, in addition to saving time. When you choose to hire a separate cleaning crew to maintain your entire property, you must be prepared to invest in all cleaning tools and equipment, which can be quite expensive. You agree to pay a fixed monthly fee with a property maintenance service provider.


You don’t need to oversee in-house crews or deal with labor issues if you prefer to entrust your property maintenance to a reputable company, which offers access to the latest tools and equipment. A property maintenance service provider company’s managers can take care of all your maintenance needs for you!

Emergency Repairs

The tenant’s responsibility is to contact the property manager/owner or designated repair person (listed on the lease). It would help if you documented your notification in writing. If they cannot be reached, the tenant can have an emergency repair person come out for a maximum amount of 2 weeks’ rent.

The following are emergency repairs

  • Water pipe bursts or serious leaks in water services
  • Blockage and malfunctioning toilet
  • Water leaking from the roof
  • The leak of gas line
  • Unsafe electricity
  • Severe flooding or damage from flooding
  • weather-related, fire-related, or impact-related damage
  • Gas, electricity, or water supply breakdown
  • Failing or malfunctioning of heating, water heating, or cooking appliance in the home
  • Insecurities or faults in a property
  • An issue that could harm a person, damage property, or cause an inconvenience to a tenant.
  • The stairway, lift, or another common area of the property has a significant fault that substantially interferes with a tenant’s ability to access and use the property.


Routine repairs are all the rest.

Paying for emergency repairs

Property managers/owners must pay the tenant back within seven days after receiving their bills from the repairman. As an alternative, the tenant can request payment directly from the property manager or owner.

Who is Responsible for Property Maintenance?

It depends on the kind of property and the state laws, who are responsible for property maintenance. Property maintenance duties can be assigned to various parties, including:

  • Residents
  • Landowners
  • A few tenants
  • Co-owner or co-tenants of a property
  • Traders, shopkeepers, and owners of retail stores

Premises liability can be filed against landowners and retail shop owners in particular. For example, a shop owner becomes liable when a customer slips or falls on a slippery floor surface.

When property maintenance becomes a legal issue? What happens?

Legal issues arise when the property maintenance causes economic loss or harm to another party. In most property maintenance lawsuits, negligence is alleged. A negligence lawsuit can be filed if one party fails to exercise reasonable care and causes another to suffer harm.

Each party may have a different “duty of care” concerning the property. Retail shop owners, for example, may have a higher duty of care than homeowners. Additionally, different visitors have different duties of care.


Generally, businesses owe their customers a high level of care, while residential homeowners, on the other hand, may have little or no duty of care in the event of trespassing. When the property is not maintained, a victim may be awarded damages. Medical bills or hospital expenses, for example, maybe covered by this policy. Furthermore, this type of coverage can cover other situations, including pain and suffering and loss of wages.

Do I need a lawyer to help with property maintenance laws?

Various factors play a role in determining property maintenance laws, and laws can differ considerably from one region to another. For professional legal advice regarding your rights and responsibilities concerning property maintenance, it may be helpful to hire a property lawyer. Your attorney can assist you in filing a lawsuit or choosing legal representation if you need assistance.

Why use property maintenance services?

It can be helpful to have a property maintenance company looking after your office or business to repair the problem quickly. It makes sense if you manage a large office building or apartment complex- then your tenants and client would be able to go directly to the maintenance company with any issues- instead of you having to get involved. It saves people time and effort because there is no mediator. Another benefit is having someone on-site familiar with the building and knows where any problem might arise. You may feel more at ease knowing that things are kept up before they break when serviced.


Last but not least, you can save money if you use a maintenance agency. It is often difficult to determine the expenses of hiring the right contractor for each issue, which quickly adds up. The benefit of hiring a maintenance company is that the costing is foreseen and planned-so you know exactly how much to expect. Large companies and properties can benefit greatly from this, as unexpected costs will be avoided.

Things need to consider

For tenants to stay in rental property, landlords need to maintain the property in a reasonable condition. To do this, they may be safe and healthy.

During alert level 4, tenants should not be visited by landlords. When safety is at risk, tradespeople can assist with urgent repairs. The ministry of health guidelines and alert level rules must be strictly followed.

Landlords must follow all relevant legislation.

The landlord must comply with all building, health, and safety regulations. In other words, keeping the plumbing and electrical wiring in good working order. It is also important to checks the locks and fasteners.


Even though many people believe property management is the same thing as property maintenance, they are two very different. As a property manager, you are generally expected to locate tenants, collect rents and collect service fees.


Regardless of the type of maintenance involved, the property owner generally ensures that the property is maintained regularly, usually on a daily/weekly basis – or as needed on an Adhoc basis. Building maintenance companies typically handle several different issues, depending on the type (commercial or residential) and size & purpose of the building.